Flex聪明 is a voluntary program that uses smart technology to smooth out the dem和 for energy when it’s at its highest, 帮助我们满足本地区日益增长的能源需求.

Enrollment is available to all residential customers who have an AMI meter, whose home heating or cooling is provided by PSE electricity, 和 who have qualifying Wi-Fi enabled smart thermostats. 使用PSE天然气为家庭供暖的客户 和 不制冷用PSE用电不合格.

Customers who enrolled in a TOU rate plan featuring Peak Time 退税 (Sch. 317或Sch. 324) are not eligible to simultaneously participate in PSE’s other dem和 response programs (Flex奖励/Flex聪明/Flex电动车) 和 will be opted out accordingly. 然而, customers who are currently enrolled in a st和alone TOU rate plan (Sch. 307或Sch. 327) are eligible to simultaneously enroll in both Flex奖励/Flex聪明/Flex电动车 和 TOU.

If you don’t have a qualifying thermostat, you can purchase one at the PSE市场 和 receive a $75 rebate instantly at checkout or check out Flex奖励!

Your rewards depend on the type of thermostat(s) you enroll 和 how long you stay enrolled.

Smart thermostat participants get $50 per device for enrolling, plus $20 per device for each season (winter 和 summer) you stay enrolled.

Line-voltage connected thermostat participants get $20 per device for enrolling, plus $10 per device for each season (winter) you stay enrolled.

No, if you are signed up for Flex奖励, you cannot also enroll your thermostat. 然而, you can enroll other qualified smart devices such as EV chargers.

Participants who enroll are automatically entered to win one of two $250 gift cards. Giveaways will be drawn each month during the summer season (May 1 through September) 和 winter season (November through March).

Flex聪明 is administered on behalf of PSE by AutoGrid, 监督项目实施, 支付处理, 以及客户支持. Enrolled customers can manage their accounts through the FlexSaver 门户网站提供的AutoGrid. For the fastest assistance, you can contact AutoGrid's customer support directly at flex@pse.或致电1-888-292-0502.

Enrolling your thermostat requires that your home be equipped with AMI (Advanced Metering Infrastructure), the current st和ard for metering technology that facilitates two-way communication between meters 和 PSE. 作为PSE仪表升级项目的一部分, nearly 2 million meters in our service area were upgraded to AMI between 2018 和 2023. 欲了解更多信息，请访问 电表升级工程.

在Flex活动期间保持家中的舒适, your thermostat may pre-heat (temperature setting is increased) or pre-cool (temperature setting is decreased) your home prior to a Flex event. 虽然这个过程看起来很不寻常, it shifts energy use before dem和 is high this way you are comfortable when your thermostat is adjusted during a Flex event.

Our experts can predict periods with heightened dem和 for electricity based on a range of different criteria, 我们称之为“Flex事件”.例如:, a Flex event might occur on a day with weather hotter or colder than normal, when we tend to use more energy to heat 和 cool our homes. 通过社区的集体行动, we can prevent spikes in energy usage that strain the grid 和 ensure there is enough energy to go around.

一旦你注册了恒温器, we’ll adjust its temperature set point by a few degrees for a few hours during the Flex event. We may also adjust your temperature set point ahead of an event. Data shows that most customers do not experience a change in comfort during Flex事件 和 you’ll be helping to create a more energy-efficient 和 resilient electrical system in your community.

是的, you can always opt out before or during a Flex event by manually adjusting your thermostat. 你总是在控制自己 of the comfort of your home, 和 PSE will never lock thermostats.

Flex事件只会在早上7点发生.m. 到10点.m., typically lasting between 2-4 hours each, 和 will never take place on holidays (see list below). 冬季活动从11月11日开始. 1 to March 31 和 summer events can occur from May 1 to Sept. 30.

假期:

• 新年
• 阵亡将士纪念日
• 独立日
• 劳动节
• 感恩节
• 圣诞节

No, reducing energy usage during Flex事件 is 100% voluntary for customers. 没有参与的要求.

Your smart thermostat will automatically adjust by a few degrees for a maximum of 4 hours, 取决于恒温器的型号. Once the event is over, your thermostat will default to its regular settings. Some thermostats come with the option for you to choose the exact temperature adjustments in the app. Depending on your preference settings 和 the information provided during enrollment, you may also get an email from us notifying you of an upcoming Flex event.

No, PSE will not disconnect customers' power in response to increased dem和. 然而, it is possible that a power outage might coincide with a Flex event due to circumstances such as inclement weather. Flex聪明项目的客户, PSE is only authorized to auto-adjust their smart thermostat or other smart device during Flex事件, 但参与始终是自愿的.

如果你有一个合格的恒温器, you may enroll it as long as your thermostat account is associated with the thermostat(s) in your home. If not, you may qualify for our Flex奖励 program, which does not require a smart device to join.

To learn more about our commercial Flex programs, please reach out to flex@clarasport.net.

这取决于. Some smart thermostats purchased from the PSE市场, 比如谷歌Nest, Ecboee 和 森西 are now pre-enrolled for your convenience, but 体育会 和 Sinope devices require manual enrollment after purchase. When you buy a 体育会 or Sinope device, you'll receive an email with instructions on how to enroll.

If inaccurate customer or account information is provided during the sign-up process, 这可能导致注册失败. If this happens, you may be notified by your manufacturer of what went wrong. If you need additional assistance signing up, you can always call our toll-free help line 9 a.m.- 5 p.m. 周一至周五，电话1-888-292-0502或电子邮件 flex@clarasport.net.

You will receive your enrollment reward in the form of an e-gift card fulfilled by Tango within 4-6 weeks. 智能恒温器, you will receive an additional reward for each season (winter 和 summer) that you remain enrolled within 2 weeks of the season’s end. 用于线电压连接的恒温器, you will receive an additional reward for each winter you stay enrolled. 冬季从11月10日开始. 1 to March 31 和 summer season goes from May 1 to Sept. 30.

是的, as long as your new residence meets the program qualifications. To ensure you remain enrolled at your new address, please contact us at 1-888-292-0502.

绝对! You can sign up as a new participant using the thermostat left behind. 点击以下链接 “兼容的恒温器” on this page or call us at 1-888-292-0502, 和 we will assist you with your program enrollment.

是的! You can get assistance installing a smart thermostat through PSE’s contractor network, 推荐的能源专业人员. 今天就转介.

Your smart thermostat uses Wi-Fi to communicate with PSE, similar to the way it communicates with your phone when you alter the temperature remotely.

是的. PSE takes its responsibility to maintain the confidentiality 和 security of customer information seriously. When signing up for PSE Flex through your smart thermostat’s manufacturer website, you are only providing basic information that allows 普吉特海湾能源公司 to connect your device information to your account information. This data is securely transmitted through encrypted connections to PSE. 了解有关PSE隐私政策的更多信息.